Your information deserves the same respect as your time and your trust. Review how we handle what you share with us.
Welcome to UX Designs LLC ("UX Designs," "we," "us," or "our"). UX Designs is owned and operated by Judy J Lutz. We adhere to strict data security and confidentiality standards, and we are committed to protecting your personal information. This Privacy Policy describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
We take reasonable steps to keep the personal information you share with us safe and protect it from unauthorized access, use, or disclosure. We limit access to your information and work with trusted service providers that use security measures to protect the information they process and store.
Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you have any questions or concerns, please contact us at judy@uxdesigns.biz.
We collect information so we can provide the products and support you've requested. We want to communicate with you in a way that will improve your experience with us, and in order to operate our business more effectively, we ask only for the information needed to serve you and deliver the services you've chosen to receive.
You decide how much information you share with us. Depending on your interactions, this may include your contact information, messages, website activity, payment details, and any information you choose to share through forms, appointments, quizzes, or conversations. In addition, we may receive information from public databases, marketing partners, social media platforms, and other outside sources. We do not process sensitive personal information.
Some conversations may be handled by AI-powered systems or automated tools. AI may assist the conversation, but our team remains responsible for the service you receive. As Founder of UX Designs, Judy J Lutz oversees these experiences to make sure you receive the support you've requested. Our goal is to make communication easier without losing the personal attention every customer deserves.
If you've ever wondered, "Why am I receiving text messages from you, and what control do I have?" This is the section you need to pay attention to. Providing your phone number through a form, appointment request, chatbot, or other communication with UX Designs does not equal giving your consent to receive text messages.
We do not use text messages for marketing. We only use them to communicate the information, updates, and services you've requested or agreed to receive. We will never sell, lease, or share your phone number or text messaging consent with anyone else for marketing, advertising, or promotional reasons.
Permission to receive text messages is only confirmed when you actively select the SMS consent checkbox found on our scheduling calendar during the appointment booking process. The checkbox is not pre-selected, so the choice is always yours.
When you choose to receive text messages from UX Designs, we collect only the information needed to provide the communication you've requested. This may include:
We use this information only to:
Message frequency varies. Message and data rates may apply.
Again, we do not use your mobile number for unrelated marketing, and we do not sell, share, or disclose your mobile information or SMS consent to third parties or affiliates for marketing or promotional purposes. Information may be shared only with trusted service providers that help us deliver the communications and services you've requested. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
When you visit a website, you've probably noticed the small pop-up asking whether you'd like to accept cookies. Cookies give us helpful insights about our website so we can make improvements over time. You can choose to accept or decline them. Would you like a glass of milk with that cookie?
We work with trusted, well-established third-party service providers that help us operate our business, such as payment processors, Customer Relationship Management (CRM) platforms, messaging services, and website hosting and analytics services. Our business relationships are chosen thoughtfully. We take the time to evaluate the services we use and only work with providers that reflect the standards we expect for our business and our customers.
If you'd like us to change how we handle your information, simply let us know. We're happy to comply with your request. The only time we may not be able to honor your decision is if we need to retain certain records for legal or financial purposes. Please reach out to: judy@uxdesigns.biz
This business was specifically designed for home service professionals asking "Why isn't my business growing the way I expected?" or "How can I improve the way I run my business, so I can actually have a life?" But the lessons in communication that people find here apply to many situations, and they tend to have a ripple effect… so all are welcome. If you'd like to make a purchase, you must be at least 18 years old. We protect your kids as well as your information.
As our business grows and technology advances, we may occasionally find the need to improve our Privacy Policy. Existing customers deserve direct communication when meaningful updates affect them, so if that should happen, we'll send an email explaining our revisions. If you're not one of our customers (yet), the most current version will always be available on this page.
At the end of the day, Judy J Lutz, Founder of UX Designs, wants to know how best to serve you. She’s the human you can always talk to. Here’s the direct link to her calendar. Door’s always open.